Merge branch 'develop' into languages/1.3.7-es

src/views/ncs-interaction/index.vue

@@ -466,6 +466,23 @@ export default {
         }
       }
     },
+    formatterResponseTimeToExcel(params) {
+      let responseTime = 0;
+      if (params.data.action_end !== null) {
+        if (params.data.action_type === TCP_TYPE.VOICE ||
+            params.data.action_type === TCP_TYPE.VIDEO ||
+            params.data.action_type === TCP_TYPE.PHONE
+        ) {
+          if (params.data.action_start !== null && params.data.action_accept !== null) {
+            responseTime = params.data.action_accept - params.data.action_start
+            return responseTime
+          }
+        } else {
+          responseTime = params.data.action_end - params.data.action_start
+          return responseTime
+        }
+      }
+    },
     formateSeconds(endTime){
       if (endTime === 0) {
         return this.$t('action.oneSecond')
@@ -577,6 +594,9 @@ export default {
           return this.formatterResult2(v[j])
         }else if (j === 'create_date') {
           return this.formatterDate({value: v[j]})
+        } else if (j === 'responseTime') {
+          console.log(v)
+          return this.formatterResponseTimeToExcel({data: v})
         } else {
           return v[j]
         }